Booking terms & conditions rental properties

1. Booking confirmation. After we receive your written reservation, we will promptly send you your binding booking confirmation. Information provided over the phone and side agreements, irrespective of the nature of this information or the agreements, do not form part of the contract unless they have been confirmed by us in writing.
1a. The deposit for rent objects amounts to € 200.00 per rent object per week. The deposit for Panorama Chalets is € 350.00 per chalet per week. The made deposit is valid as a credit to the final account.
1b. Balance to be paid by credit card or transfer within 21 days. Final cleaning, visitors tax and environmental levy to be paid on site.
2. Cancellation and cancellation costs: With timely cancellation (at the latest 4 weeks before the journey day) the deposit is refunded less the treatment costs of € 40.00. With not timely cancellation the deposit goes to ruin.
2a. Processing fee per cancellation: € 40.00.
2b. From 4 weeks before the holiday we charge 3 days, from 2 weeks before the holiday start we charge 50% of the booked stay.
2c. In case of no-show, we charge 100% of the booked days. In case of early departure, we charge 100% of the remaining days.
3. The rented unit is available to you from 3.00 p.m. on the day of arrival and must be vacated by no later than 10.00 a.m. on day of departure.
4. If your arrival time is significantly delayed, please let us know. If no notification is given, the rental property will only be released by 10.00 am until the next day and will then be awarded without compensation.
5. Your booking is only valid upon receipt of your deposit. A further confirmation by the administration is not given.
6. Discounts. By occupying the leased property, you accept our current pricing. Retroactive changes and discounts are not possible. You can find information on our current price reductions on our website.
7. Cash deposit payable on arrival: Chalet: € 200.00. XL bungalow / standard bungalow / studio: € 100.00.

Travel cancellation insurance:
We offer you the possibility to book a travel cancellation insurance for rental properties of € 5,00 per person per booked holiday. This covers all cancellation costs in case of accident, illness or death of the insured person and his / her family.

Bank details:
Volksbank Tirol AG
IBAN AT 964239000630005540