Booking terms & conditions Camping & Caravan

1. Booking confirmation. After we receive your written reservation, we will promptly send you your binding booking confirmation. Information provided over the phone and side agreements, irrespective of the nature of this information or the agreements, do not form part of the contract unless they have been confirmed by us in writing.
1a. Pitch. The made deposit of € 100,00 per week (only in the high season) is valid as a credit to the final account.
2. Cancellation and cancellation costs: With timely cancellation (at the latest 4 weeks before the journey day) the deposit is refunded less the treatment costs of € 40,00. With not timely cancellation the deposit goes to ruin.
2a. Processing fee per cancellation: € 40,00. A payment of € 20.00 will be retained for your preferred pitch (fixed pitch number).
2b. Early departures will be charged 50% of the remaining daily rate including taxes and levies.
3. Your booked pitch is available to you from 11.00 a.m. on the day of arrival and must be vacated by no later than 11.00 a.m. on day of departure.
4. If your arrival time is significantly delayed, please contact us. If no notification is given, the pitch will only be released by 11.00 am until the next day and then allocated otherwise without compensation.
5. Your booking is only valid upon receipt of your deposit. There is no further confirmation of the management.
6. Pitch fees according to price list.
7. Despite a binding pitch number, the management reserves the right to change pitch allocations.
8. Discounts. By occupying your pitch, you accept our current pricing. Retroactive changes and discounts are not possible. You can find information on our current price reductions on our website.

Travel cancellation insurance:
We offer you the possibility to book a travel cancellation insurance for camping of € 2,00 per person per booked holiday. This covers all cancellation costs in case of accident, illness or death of the insured person and his / her family.

Bank details:
Volksbank Tirol AG
IBAN AT 964239000630005540
BIC Swift Code VBOEATWWINN